Focus on the Buyer: Build Rapport and Avoid Placing Blame

Focus on the Buyer: Build Rapport and Avoid Placing Blame

In this VirtualSellingX™ Free Sales Training Session, you will learn how to cultivate strong relationships with Buyers by fostering a positive, blame-free environment.

NATURAL™ Loyal is the Action of bouncing every compliment back to the Buyer and ensuring they never accept blame for anything, whether it’s missing an appointment or saying something silly. The focus is on keeping the Buyer feeling appreciated and valued, without holding them accountable for minor missteps.

Key learning points:

• Bounce every compliment; reflect positive feedback back to the Buyer.
• Avoid blame; ensure the Buyer never feels at fault for any issue.
• Cultivate loyalty; maintain the Buyer’s sense of obligation through positive reinforcement.

Improve your ability to build rapport, create a positive experience for your Buyers, and foster a strong sense of loyalty by avoiding blame and focusing on their value.