Active Listening in Action: Verify Understanding and Build Trust

Active Listening in Action: Verify Understanding and Build Trust

In this VirtualSellingX™ Free Sales Training Session, you'll learn how to enhance your communication by effectively using active listening techniques to verify understanding and build trust with your Buyers.

ANCHOR™ Confirm is the Action of repeating the Buyer's Own Words™. This technique involves the Expert Seller repeating what the Buyer said, demonstrating that they listened and understood. When communicating by email, this means confirming your understanding of the Buyer's request by repeating their exact words in your reply.

Key learning points:

• Repeat for Clarity; ensure accuracy by mirroring the Buyer's language to confirm you have understood their message correctly.
• Build Trust; show Buyers that you are truly listening and valuing their input by using their exact words in your response.
• Email Confirmation; enhance written communication by reflecting the Buyer's Own Words™ in your email replies, fostering clarity and trust.
• Active Listening; develop your active listening skills to capture and repeat essential points during conversations.
• Improve Relationships; strengthen relationships with Buyers by consistently verifying and acknowledging their statements.

Improve your ability to communicate effectively and build trust with your Buyers by mastering the ANCHOR™ Confirm technique, ensuring your responses are accurate, thoughtful, and trustworthy.